My Story
Bringing over two decades of expertise in the field
It is with great pleasure to share the tapestry of my life's journey, a narrative woven with the threads of technology, business, and philosophy.
From the circuit boards of electronics to the philosophical implications of artificial intelligence, each chapter of my career has contributed to the mosaic of experiences that define who I am.
Allow me to take you on a voyage through the milestones that have not only shaped my path but also fueled my passion for innovation and the relentless pursuit of knowledge.
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Frist Chapter
The Foundation in Electronics
The first chapter of my life's story begins with my academic pursuit in Electronics and Communications Engineering. It was a time of intense study and exploration, where I immersed myself in the complexities of electronic circuits and communication systems. My dedication culminated in a Bachelor of Science degree, and I didn't stop there. I advanced my studies with a Master's in Mobile & High-Speed Telecommunication Networks, achieving a distinction for my efforts. This period was marked by a significant achievement—I was honored with the IEEE UK & RI Communications Chapter Master of Science Prize for the best dissertation in 2007, focusing on molecular electronics and nanotechnology research. This recognition was not only a personal triumph but also a reflection of the potential impact of my research in the field.
Academic Credentials
- Bachelor of Science (BSc) in Electronics and Communications Engineering
- Philadelphia University, Amman, Jordan
- Master of Science (MSc) with distinction in Mobile & High-Speed Telecommunication Networks
- Oxford Brookes University, Oxford, UK
- Awarded the IEEE UK & RI Communications Chapter Master of Science Prize for the best dissertation
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Second Chapter
Navigating the Telecommunication Frontier
Transitioning to the second chapter, my career took a leap forward into the telecommunications sector. During this time, I expanded my academic foundation with a Master of Business Administration (MBA), which equipped me with a robust understanding of business principles. Professionally, I excelled as a Core Network Switching Subsystems Engineer and then as a Regional Core Network Solution Architect at the Regional Service Resource Centre (RSRC), a distinguished team renowned for its expertise in supporting operators across MENA region. During this period, I successfully contributed to the design and implementation of 3G and 4G networks across the MENA region. Notably, almost all 4G networks in the region bear traces of my work.
Academic Credentials
- Master of Business Administration (MBA)
- Heriot-Watt University - Edinburgh Business School, Scotland
- Cisco Certified Network Professional (CCNP)
- Cisco Networking Academy
- Business Development Manager
- TM Forum
Professional Experience
- Core Network Switching Subsystems Engineer,
- Zain Jordan
- Regional Core Network Solution Architect,
- Huawei, Middle East Regional Office
- Business Development Manager – Customer Experience Management
- Huawei, Kuwait Office
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Third Chapter
Embarking on the Consultancy Quest
The third chapter was a transformative period where I delved deeper into the world of business and management research. My role evolved further as I became a Senior Regional Consultant, specializing in Customer Experience Management. This phase was characterized by strategic innovation and providing business and technology consulting to enhance customer engagement and satisfaction across the industry.
During this era, I achieved a Master of Science in business and management research and went on to complete a Doctor of Business Administration (DBA). My expertise led me to a prestigious position as the Head of Customer Experience Management, where I could apply my knowledge to real-world business challenges. Additionally, I contributed to the academic community as a Post-doctoral Researcher at the Henley Centre for Customer Management. In my role as a Business Design, Transformation, and Consulting Senior Manager at EY, I am instrumental in guiding organizations through significant changes, redefining their strategies, and positioning them for future success. During my tenure at EY and after completing my doctorate, I further enhanced my expertise by earning a Master of Business Analytics and Business Consultancy with distinction.
Academic Credentials
- Master of Science (MSc) in Business and Management Research
- University of Reading – Henley Business School, UK
- Master of Business Analytics and Business Consultancy
- Heriot-Watt University - Edinburgh Business School, UK
- Doctor of Business Administration (DBA)
- University of Reading – Henley Business School, UK
- Certified Customer Experience Professional (CCXP)
- Customer Experience Professionals Association
- Certified Senior Business Strategy Professional (SBSP)
- The Strategy Institute (TSI)
Professional Experience
- Senior Regional Consultant – Customer Experience Management
- Huawei, Middle East Regional Office
- Head of Customer Experience Management
- Umniah, Amman, Jordan
- MENA Business Design, Transformation and Consulting Senior Manager
- Ernst & Young (EY)
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Fourth Chapter
The Philosophical Vanguard
Looking ahead to the fourth chapter, I anticipate a profound shift towards the philosophical aspects of technology and strategy. I will be working towards my Master in Epistemology, Ethics & Mind. My academic journey will reach a new zenith with a PhD in Philosophy in AI and Mind. As a Philosophy Scholar, I aspire to explore the deeper questions surrounding Artificial Intelligence, Mind, and Cognitive Sciences. This chapter is not just about academic achievement; it's about shaping the principles that will govern the integration of AI into our society, ensuring that ethical considerations are at the forefront of this technological evolution.
In summary, my life's story is a narrative of continuous growth and a relentless pursuit of excellence across various disciplines. It's a testament to the power of education, the impact of technology, and the importance of ethical considerations in shaping our collective future.
Academic Credentials
- MSc in Epistemology, Ethics, and Mind
- The University of Edinburgh, UK
- PhD in the Philosophy of Artificial Intelligence and Cognitive Sciences
- The University of Edinburgh, UK
Professional Experience
- Artificial Intelligence & Data Manager
- TM Forum
- Philosophy Scholar in the Philosophy of Artificial Intelligence, Mind, and Cognitive Sciences
- The University of Edinburgh, UK
- Post-Doctoral Researcher at the Henley Centre for Customer Management (HCCM)
- Henley Business School, Reading, UK
- Global Artificial General Intelligence Researcher
- COST Association - European Cooperation in Science and Technology
